UZO gives you two kinds of proof, and both are generated from your own account activity. One confirms that you met an evaluation objective. The other confirms that a reward was paid to you. In the normal course you do not need to request either from support. They surface in your dashboard once the underlying event has happened.

When you complete an evaluation and meet its objective, your dashboard records the pass, and a certificate confirming that result becomes available to you there. It reflects the evaluation you cleared, the account size, and the date, so you have a clean record of the achievement.

A certificate confirms an evaluation result. It is not a statement of live-capital returns. UZO is a simulated (Syn-Fi) trading platform, so the trading happens against real market prices with simulated capital. The certificate is honest about that context, and so should you be when you share it.

Certificate formats, and whether a specific product issues one, can vary. Should you not see a certificate for an evaluation you believe you passed, treat that as expected variation rather than a problem, and reach out so we can confirm what is available for your account.

Rewards at UZO are paid on a profit split of 90/10. You keep 90% of your profit and UZO keeps 10%. That same 90/10 applies on every product, at every account size and in every phase, which is one of the most generous shares available anywhere. When you request a reward, 95% of rewards are approved in 2 to 3 hours, and paid in about 12 hours.

Once a reward has cleared, reward proof becomes available in your dashboard. That gives you a record tied to the actual reward you received, not an estimate or a projection. Rewards are paid only to a bank account or crypto wallet held in your own name, matching your verified identity, so the proof always corresponds to you.

Many traders share a pass certificate or reward proof on social channels, and that is welcome. We only ask that you keep the context accurate.

Being clear about the simulated context is not a caveat to hide. It is what makes the proof credible, and it protects you as well as us.

Timing explains most gaps. Reward proof appears after a reward has cleared, so allow up to 12 hours from approval before expecting it. A pass certificate appears after a pass is recorded against your account.

Should you have allowed for that timing and a proof you expect still is not showing, contact us at [email protected] with your account details. We will confirm what is available for your specific product and account, and help you retrieve it.