Short answer
UZO collects only the data needed to run your account, confirm who you are, and pay you. Identity verification is handled by our identity-verification partner and is completed once, before your funded or instant account goes live.
If you are deciding whether to share personal details and identity documents, here is exactly when we ask for what, who handles it, how we keep every reward tied to the right person, and how to reach the people responsible for your data.
What data we collect and when
We keep data collection minimal and tied to a clear purpose. When you sign up we collect only what is needed to create and operate your account and to process your order. When it is time to activate a funded or instant account, our identity-verification partner confirms who you are. That is the whole of it.
Stage | What we collect |
Sign-up | Account and contact details, and payment for your order |
Before your account goes live | Identity verification, handled by our identity-verification partner |
How identity verification works
Identity checks (KYC) are not run by us in-house. They are handled by our identity-verification partner, so the sensitive part of the process sits with specialists who do this for a living. You complete a short guided flow, once, and it confirms that you are you.
When this happens depends on the product you choose:
One Step and Two Step: you verify immediately after you pass the evaluation, before your funded account is activated.
Instant, Instant Pro and Instant 24h: you verify immediately after purchase, before your account is activated.
Either way, you verify a single time, and from that point your identity is settled for good.
Verification is you, and only you
Verification must be completed by you, in your own name. You must be the person shown on your identity documents, and the same person throughout the process. You cannot use anyone else's documents.
For the same reason, rewards are paid only to a bank account or crypto wallet held in your own name and matching your verified identity. We do not pay third parties, company accounts in a different name, or another person's wallet. Should a name not match, the reward simply waits until the details are corrected, so nothing is lost.
One verification, and your fee comes back
You verify once, and it stays done. On the One Step and Two Step challenges, your full evaluation fee is returned to you with your third reward.
Account and login security across platforms
You trade on established third-party platforms: MetaTrader 5 and TradeLocker. (MetaTrader 5 is not available to users in the United States, who trade on TradeLocker.) These are widely used, well-maintained trading platforms, and your trading credentials live within them.
A few practical habits protect your account more than anything we can do alone:
Use a strong, unique password for your UZO account and your trading platform login.
Never share your login or platform credentials with anyone, including people claiming to be support.
Be cautious of messages or sites that are not UZO asking for your details.
Who controls your data and how to ask questions
Two entities are responsible for the service. EonStrategy L.L.C-FZ (UAE, licence 2204298.01) is the principal operator, and UZO LTD (Saint Lucia) operates the MetaTrader 5 simulation platform. Your data is handled in connection with running these services.
Specific security certifications, encryption standards, and data-retention periods are set out in our privacy policy rather than summarised here, so the published version is always the authoritative one. For any question about how your data is collected, used, or stored, write to [email protected] and we will point you to the right detail.
Related
KYC verification
Do I need to verify my identity to start?
Contact and support